For everything - well, quite a lot! - you need to know about how you legally stand with presents you bought and presents you were given, take a look at my video. It's free. Returning goods about which you just changed your mind. Faulty goods. Sale goods. Second hand goods. No receipt?! Buying with a credit or debit card. Cancelling on line purchases. And the Quick Fire Quiz which you can't win. But I did!