You fool, Gold. I didn't look at the meter properly before getting out of the taxi. My excuse is that I was in a hurry and also busy helping to usher out two other passengers from the back of the taxi including a four year old child. But that's no excuse, Gold and there will be serious trouble if this happens again.
So thinking that the meter indicated something less than £8 - the return journey was £5.50 but faster - I stupidly said to the driver 'How much?' '£10,' he replied but there was something about that look on his face that made me think he was taking me for a mug. I gave him a £10 note but no tip because I didn't trust him.
The taxi was ordered through the mytaxi app. The fare receipt was emailed to me promptly after the driver had left. It was for £8.
I complained to mytaxi which dealt with the matter promptly and efficiently.
Rene replied:
Hi Stephen,Thanks for getting in touch with mytaxi.I am sorry to hear that you have been overcharged. This is not the usual mytaxi standard and the driver in question has been cautioned.I have now processed a refund and the money should be available in your account in the next 5-7 working days depending on your bank.I hope that this bad experience did not put you off using mytaxi.Enjoy the rest of your day,Kind regards,Rene
In fact, I have been given £5 credit and hope the same guy doesn't turn up next time. Or may be I'll take a bus.
Disappointing.
You can read about how to deal with claims arising out of dodgy taxi routes in my book Breaking Law.
You can read about how to deal with claims arising out of dodgy taxi routes in my book Breaking Law.
